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Use CAINIAO App to consolidate parcels from Taobao, Tmall, Pinduoduo and JD.com and ship them overseas.

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Chargeable weight

You are billed on the greater of actual and volumetric weight. Check yours before you ship.

Enter size and weight to see the result.

Example: L × W × H ÷ 6000Change divisor →

CAINIAO consolidation for beginners: 5 steps

Taobao is the example here: copy your warehouse address, set it as your delivery address and order, register the parcel, consolidate once it arrives, then apply discounts and pay. JD.com, Pinduoduo and other platforms use the same steps, but you register parcels yourself.

CAINIAO App home screen: tap Copy next to Warehouse Address to open the address sheetCopy your warehouse addressIn CAINIAO App, choose your destination, open Warehouse Address and copy it in one tap.Taobao add-address screen: paste the warehouse address, tick Default and saveChange the delivery address and orderOn Taobao: My Taobao → Settings → Addresses → Add address. Paste the warehouse address, keep your unique code in the recipient name, set it as default, then order.CAINIAO App: tap Register Package, enter the tracking number and tap RegisterRegister your parcelIf your CAINIAO account is linked to Taobao, Taobao parcels sync automatically. For other platforms, tap Register Package and enter the domestic tracking number.CAINIAO App: tap Consolidate Now, choose your parcels and tap To MergeConsolidate your parcelsWhen parcels arrive, tap Consolidate Now, choose the parcels, then the delivery address and route.Official CAINIAO promo codes10–20% offExtra off shipping · stacks with couponsApply discounts and payAt checkout, enter the official CAINIAO promo code for your destination for an extra 10–20% off shipping, and add a coupon to save more. Or pick the biggest discount. Check the charges, pay, then track the shipment to your door.

Official CAINIAO promo codes Enter the code for your destination when you pay for shipping for an extra 10–20% off, and combine it with coupons to save more. Tap a code to copy it.

Screenshots from CAINIAO's official new-user consolidation guide. The app may look different.

Find a shipping example for your shopping platform

Choose the platform you shop on for ordering, warehouse delivery, parcel registration and consolidation steps. These examples use the US.

Example: Taobao to the USFollow Taobao sea shipping to the US as a step-by-step example, from checking the route to your warehouse address, orders, consolidation and payment.View the example guide JD.com to the USA: a six-step consolidation exampleBuy one item of clothing and one towel from a JD.com store, register the actual domestic parcels and consolidate them for US delivery.Read guide Pinduoduo to the USA: a six-step consolidation exampleBuy towels and storage pouches from two Pinduoduo stores, account for their actual tracking numbers and send the checked-in parcels together to the US.Read guide

Plan by destination

Official service and import resources for each destination.

USUSAUSGIFTCACanadaCAGIFTAUAustraliaAUGIFTMYMalaysiaMYGIFTTHThailandTHGIFTJPJapanJPGIFT
View destination resources

What do you need help with?

Pick a topic to jump straight to the right guide or tool.

WarehouseReceiving, storage, inspections and warehouse services.ConsolidationCompare separate and consolidated shipment costs.RepackingCheck packaging protection, size and the final quote.ShippingMethods, routes, options and cost factors.TrackingStatus updates and local delivery handoff.ProblemsDelays, lost packages, customs and more.

Featured guides

View all
STARTER EXAMPLE
Your first Taobao shipment to the US: a step-by-step exampleTwo addresses, two payments and the steps for shipping by sea.View the example guide
WAREHOUSE
How to use Cainiao warehouse step by stepReceiving, storage, and warehouse service basics.Read guide
Destinations
Shipping resources by destinationOfficial service and import resources for six destinations.Choose a destination
IMPORTANT
Restricted items and customs basicsKnow what needs an extra check before shipping.Read guide

Popular guides

View all
ConsolidationWhen does consolidating packages actually save money?Combined size and weight still drive the final charge.RepackingWhen can repacking reduce shipping costs?Compare the packed size and chargeable weight first.Shipping costUnderstand volumetric and chargeable weightEstimate the charge from size and weight.TrackingWhat does a Cainiao tracking status mean?Read common updates in plain language.ProblemsWhat to do when a parcel is delayed or stuckStart with the latest status and the order details.