# Shop Chinese stores Ship overseas Use CAINIAO App to consolidate parcels from Taobao, Tmall, Pinduoduo and JD.com and ship them overseas. - [Choose your shopping platform](https://cainiaohelp.com/#shopping-examples) [Shipping Cost Calculator](https://cainiaohelp.com/tools.html#shipping-cost) [Tracking](https://cainiaohelp.com/guides.html#tracking) [shipping cost](https://cainiaohelp.com/tools.html#shipping-cost) [tracking](https://cainiaohelp.com/guides.html#tracking) [warehouse](https://cainiaohelp.com/guides.html#warehouse) [consolidation](https://cainiaohelp.com/guides.html#consolidation) [Destinations](https://cainiaohelp.com/countries.html) ## Chargeable weight You are billed on the greater of actual and volumetric weight. Check yours before you ship. Example: L × W × H ÷ 6000 [Change divisor →](https://cainiaohelp.com/tools.html#chargeable) ## Before you buy, confirm three things 1. Each item can ship on your route, and your address is within its delivery area. 2. The route’s price, billing rules, estimated delivery and tax handling. 3. The China warehouse address assigned to that route. Check them in CAINIAO App or with official support. Calculators and examples on this site are estimates; the order in the app shows the final charge. ## CAINIAO consolidation for beginners: 5 steps Taobao is the example here: copy your warehouse address, set it as your delivery address and order, register the parcel, consolidate once it arrives, then apply discounts and pay. JD.com, Pinduoduo and other platforms use the same steps, but you register parcels yourself. - [Copy your warehouse address](https://cainiaohelp.com/taobao-us.html#warehouse-address): In CAINIAO App, choose your destination, open Warehouse Address and copy it in one tap. - [Change the delivery address and order](https://cainiaohelp.com/taobao-us.html#taobao-order): On Taobao: My Taobao → Settings → Addresses → Add address. Paste the warehouse address, keep your unique code in the recipient name, set it as default, then order. - [Register your parcel](https://cainiaohelp.com/taobao-us.html#warehouse-arrival): If your CAINIAO account is linked to Taobao, Taobao parcels sync automatically. For other platforms, tap Register Package and enter the domestic tracking number. - [Consolidate your parcels](https://cainiaohelp.com/taobao-us.html#sea-shipping): When parcels arrive, tap Consolidate Now, choose the parcels, then the delivery address and route. - [Apply discounts and pay](https://cainiaohelp.com/taobao-us.html#payment-tracking): At checkout, enter the official CAINIAO promo code for your destination for an extra 10–20% off shipping, and add a coupon to save more. Or pick the biggest discount. Check the charges, pay, then track the shipment to your door. **Official CAINIAO promo codes** Enter the code for your destination when you pay for shipping for an extra 10–20% off, and combine it with coupons to save more. Tap a code to copy it. - Ship to US promo code: `USGIFT` - Ship to Canada promo code: `CAGIFT` - Ship to Australia promo code: `AUGIFT` - Ship to Malaysia promo code: `MYGIFT` - Ship to Thailand promo code: `THGIFT` - Ship to Japan promo code: `JPGIFT` ## Find a shipping example for your shopping platform Choose the platform you shop on for ordering, warehouse delivery, parcel registration and consolidation steps. These examples use the US. - [Example: Taobao to the US](https://cainiaohelp.com/taobao-us.html): Follow Taobao sea shipping to the US as a step-by-step example, from checking the route to your warehouse address, orders, consolidation and payment. - [JD.com to the USA: a six-step consolidation example](https://cainiaohelp.com/jd-us.html): Buy one item of clothing and one towel from a JD.com store, register the actual domestic parcels and consolidate them for US delivery. - [Pinduoduo to the USA: a six-step consolidation example](https://cainiaohelp.com/pinduoduo-us.html): Buy towels and storage pouches from two Pinduoduo stores, account for their actual tracking numbers and send the checked-in parcels together to the US. ## Plan by destination Official service and import resources for each destination. - [USA](https://cainiaohelp.com/countries.html#us): USGIFT - [Canada](https://cainiaohelp.com/countries.html#ca): CAGIFT - [Australia](https://cainiaohelp.com/countries.html#au): AUGIFT - [Malaysia](https://cainiaohelp.com/countries.html#my): MYGIFT - [Thailand](https://cainiaohelp.com/countries.html#th): THGIFT - [Japan](https://cainiaohelp.com/countries.html#jp): JPGIFT - [View destination resources](https://cainiaohelp.com/countries.html) ## What do you need help with? Pick a topic to jump straight to the right guide or tool. - [Warehouse](https://cainiaohelp.com/guides.html#warehouse): Receiving, storage, inspections and warehouse services. - [Consolidation](https://cainiaohelp.com/guides.html#consolidation): Compare separate and consolidated shipment costs. - [Repacking](https://cainiaohelp.com/guides.html#repacking): Check packaging protection, size and the final quote. - [Shipping](https://cainiaohelp.com/guides.html#shipping): Methods, routes, options and cost factors. - [Tracking](https://cainiaohelp.com/guides.html#tracking): Status updates and local delivery handoff. - [Problems](https://cainiaohelp.com/guides.html#problems): Delays, lost packages, customs and more. ## Featured guides - [View all](https://cainiaohelp.com/guides.html) - [Your first Taobao shipment to the US: a step-by-step example](https://cainiaohelp.com/taobao-us.html): Two addresses, two payments and the steps for shipping by sea. - [How to use Cainiao warehouse step by step](https://cainiaohelp.com/guides.html#warehouse): Receiving, storage, and warehouse service basics. - [Shipping resources by destination](https://cainiaohelp.com/countries.html): Official service and import resources for six destinations. - [Restricted items and customs basics](https://cainiaohelp.com/guides.html#problems): Know what needs an extra check before shipping. ## Popular guides - [View all](https://cainiaohelp.com/guides.html) - [When does consolidating packages actually save money?](https://cainiaohelp.com/guides.html#consolidation): Consolidation Combined size and weight still drive the final charge. - [When can repacking reduce shipping costs?](https://cainiaohelp.com/guides.html#repacking): Repacking Compare the packed size and chargeable weight first. - [Understand volumetric and chargeable weight](https://cainiaohelp.com/tools.html#chargeable): Shipping cost Estimate the charge from size and weight. - [What does a Cainiao tracking status mean?](https://cainiaohelp.com/guides.html#tracking): Tracking Read common updates in plain language. - [What to do when a parcel is delayed or stuck](https://cainiaohelp.com/guides.html#problems): Problems Start with the latest status and the order details. ## Useful tools - [Shipping Cost Calculator](https://cainiaohelp.com/tools.html#shipping-cost): Estimate your shipping cost. - [Volumetric Weight Calculator](https://cainiaohelp.com/tools.html#volumetric): Get the right weight for your package. - [Chargeable Weight Calculator](https://cainiaohelp.com/tools.html#chargeable): Avoid unexpected fees. - [Package Dimensions Calculator](https://cainiaohelp.com/tools.html#dimensions): Check your parcel size. - [Consolidation Savings Calculator](https://cainiaohelp.com/tools.html#savings): Compare your two quotes. ## Common questions Quick answers to what shippers ask most. [My package is stuck at customs. What now?](https://cainiaohelp.com/guides.html#problems) [Which shipping method should I use?](https://cainiaohelp.com/guides.html#shipping) [Is consolidation worth it for my parcels?](https://cainiaohelp.com/guides.html#consolidation) --- Unofficial shipping guide. CainiaoHelp is not affiliated with Cainiao or the shopping platforms.